Steve Ritchie is the new CEO of the pizza company Papa John’s. He is currently reinventing the company to align with where he believes the company should be lead and the direction they should go.
Ritchie wrote a letter to the customers of Papa John’s explaining to them where the company is headed. The letter stated that the company is made up of 120,000 hard workers who all want the company to succeed. The employees at Papa John’s do their best to deliver an incredible product to their customers, but will try to make their pizza taste even better.
Steve Ritchie Papa Johns is also committed to becoming more diverse and inclusive within the company. He writes in the letter that diversity and inclusivity will help them identify the company’s strengths and weaknesses. He will also make sure that the company will work on their weaknesses to better them.
One other thing Steve Ritchie wants to do with the Papa John’s brand is to listen to those around him. The senior management team will go on the road and travel around to different companies to listen to their employees and implement better policies.
The last thing Steve Ritchie (@stevemritchie) assures is to be transparent. He wants the Papa John’s customers and employees to know where the company stands and what they are working on. He doesn’t want any confusion as to what they are doing with the company and why they are implementing those tactics.
The letter was reviewed in an article by inc.com. In this article the author broke down why this letter was a good business move. The article applauds Steve Ritchie’s leadership and for wanting to be held accountable for the company’s actions from the time he steps into the CEO position.
In conclusion, the article states that Papa John’s is reinventing and hopefully for the better. The company would like to listen to the people it impacts and make changes that help not only the company, but the employees and customers as well.
More details here: https://en.wikipedia.org/wiki/Papa_John’s_Pizza